Forum Discussion
Unknown app preventing restart
Today I tried to restart and update my laptop but there was an app called "cptmsg" preventing it from restarting. I tried googling what it is but nothing seems to explain what this is I could also ...
Dl4085 wrote:
Oh I see, the application disappeared after restarting so I think it's gone and I'm not able to check it anymore
next time it happens you can use process hacker to get info about it, a lot more than what task manager can offer.
also that firewall message you mentioned in Chrome, I think it's just Chrome not having access to your internet at that time due to your WiFi issue so it thought a firewall was blocking it, a generic message.
Alright thank you so much for your help, I'll make sure to use that next time, so in the end it isn't something that should be concerning?
Ah ok that's understandable, I just found the series of events kinda of odd. I logged in my computer had no WiFi, my VPN app logged me out for no reason and then some random app I had no knowledge about appeared and prevent restart...
Ah ok that's understandable, I just found the series of events kinda of odd. I logged in my computer had no WiFi, my VPN app logged me out for no reason and then some random app I had no knowledge about appeared and prevent restart...
- You're very welcome,
Yes nothing to be worried about, it was most likely a 3rd party program preventing restart because it was still running, if it was a malware your AV or Defender would detect it