Forum Discussion
Tomas_Chylik
Mar 08, 2024Copper Contributor
Unable to connect via RDP with Microsoft Account
Hello, I have a computer with a clean install of Windows 10 22H2 build 19045.4123. There is one local user account and one user with a Microsoft account on the computer. Both of these users have ad...
- Mar 13, 2024
Tomas_Chylik
If anyone has run into the same problem, I have found that a user with a Microsoft account has never logged into the computer with a password. The first time he logged in with Microsoft Authenticator and then used his PIN each time.
So the solution was to log this user on the remote computer using the password first.
The RDP connection to the Microsoft Accoun account is then fully functional.
Macuslcc2430
Mar 13, 2024Copper Contributor
Please check this troubleshooting guide:
https://answers.microsoft.com/en-us/windows/forum/all/remote-desktop-connection-logon-attempt-failed/9bfe09b6-87dd-41a6-ba62-2b65a6b64bce
https://answers.microsoft.com/en-us/windows/forum/all/remote-desktop-connection-logon-attempt-failed/9bfe09b6-87dd-41a6-ba62-2b65a6b64bce