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JulianHall's avatar
JulianHall
Brass Contributor
Oct 11, 2024

Troubleshooting Code 31: Why Windows Is Unable to Load Required Drivers for This Device

Hello, we appreciate your input on this matter. It appears that you are facing a code 31 error, indicating issues with Windows loading device drivers.

 

To assist you effectively, could you please specify where you encountered this error - while playing a game or directly through a desktop pop-up notification? If possible, kindly provide a screenshot for reference, and I will analyze it promptly.

 

Initially, you may press the Windows key + x and choose Device Manager to identify any yellow error notifications. You can start by updating the drivers by right-clicking on them or sharing the screenshot here for detailed examination and tailored recommendations.

1 Reply

  • ElaineLuria's avatar
    ElaineLuria
    Iron Contributor

    The error message "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)" essentially means that the Windows operating system initiated the process to load the device's driver, but the process failed or the driver became corrupted.

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