Forum Discussion
something happened and your pin isn't available
Hello, please can someone help me with my problem? one day ago I got stuck on a login problem. First, let me explain how the problem happened, I was trying to remove my pin and I searched on youtube ...
KapilAryaI have this problem but none of the ideas mentioned does anything it just comes back to the login display. I have a choice of two users, one called "New User" and my own account. I do not know where "New User" came from and I do not know what the Password is for this account. I have tried to guess but nothing works. When I click my account, it comes up with the message about "Something happened and your PIN isn't available. Click to set up your PIN again". Then below this it says "Set up my PIN", slightly dimmed. If I click the words to set up my PIN it takes me back to the loggin with New User and my account. I can't get out of this. I have clicked Windows-R, Windows-I and lots of other things but nothing changes.
Sheldon
