Forum Discussion
something happened and your pin isn't available
Fahad1255 wrote:
it says something happened and your pin isn't available and there's a button that says Setup a new pin. when I ever try to press this button it refreshes the login screen and I am back on the login screen again.
Hello Fahad1255,
Make sure you're connected to the Internet while you do this. Also refer steps in this video fix:
Let me know if this helps!
KapilAryaI have this problem but none of the ideas mentioned does anything it just comes back to the login display. I have a choice of two users, one called "New User" and my own account. I do not know where "New User" came from and I do not know what the Password is for this account. I have tried to guess but nothing works. When I click my account, it comes up with the message about "Something happened and your PIN isn't available. Click to set up your PIN again". Then below this it says "Set up my PIN", slightly dimmed. If I click the words to set up my PIN it takes me back to the loggin with New User and my account. I can't get out of this. I have clicked Windows-R, Windows-I and lots of other things but nothing changes.
Sheldon
- Did you solve this problem?
what did you do?
I have same problem.
