Forum Discussion
Jean-Paul van den Bogert
Oct 04, 2018Brass Contributor
SOLVED: Windows 10 1809; Windows Hello not working anymore
Since the 1809 update Windows Hello doesn't work anymore on my Surface Pro (2017). The lockscreen shows either 'Sorry - something went wrong. Please sign in with your Pin.' or 'Sorry - something wen...
- Oct 05, 2018
I fixed the problem by installing this driver: https://support.microsoft.com/nl-nl/help/4023482/surface-download-drivers-and-firmware-for-surface
Still weird that it broke down in the first place
Jean-Paul van den Bogert
Oct 05, 2018Brass Contributor
I fixed the problem by installing this driver: https://support.microsoft.com/nl-nl/help/4023482/surface-download-drivers-and-firmware-for-surface
Still weird that it broke down in the first place
LMFChicago
May 21, 2019Copper Contributor
I saw that driver download page. Did you download and install everything on the page? I am dealing with a Surface Pro 4 and there are about 12 files for download and no instructions for what needs to be done. Thanks for sharing your experience.