Forum Discussion
Snip & sketch freezes windows
Lionile I'm struggling with something similar - once i snip an image and go to mark it up (sketch) the sketching process hangs like crazy - making it very hard to edit or erase or switch tools while marking something up... it hangs over an over again - it eventually will "catch up" but it is painful...
I have noticed this issue plagues my upper mid-range custom PC more than my pre-built laptop - differences are as follows (both running same version of windows 19041):
Laptop: Intel I7 10510U_UMA processor w/ integrated intel graphics / 16g ddr4 & nvme m.2 x3.0 ssd
Desktop: is Ryzen7 3700x w/ 32g ddr4@3200 & ASUS ROG STRIX RX 5700 OC running on an nvme m.2 x3.0 ssd
Wondering if this has something to do with hardware acceleration - i've had issues with other AMD GPUs in the past but not with this one elsewhere...
Check for updates in Microsoft Store and may be there is new update for Snip & Sketch app and if that is the case make sure update it.
Also update graphic card driver.
Check for Windows Update too.
In case problem persist, open start and search for feedback and open Feedback Hub app and report this issue.
Facing the same with Windows 10 20H2 in a non-persistent VDI using Nvidia T4 Grid Graphics.
Im opening the App, can do my Snip and once I try to draw on the snip it crashes and eventually comes back after a few minutes.
- Hi,
please file a feedback for it in feedback hub,
and then check Windows store for app updates for snip & sketch
