Forum Discussion
biggolfer
Dec 18, 2019Copper Contributor
Screen and mouse problems with Windows 10. I am a new
I am a new member to the Microsoft Community. I have a Compaq Presario laptop. I have 2 problems that I can't solve: 1. The built-in mouse moves erratically, i.e., at times it works, at times it ...
HotCakeX
Dec 19, 2019MVP
Hi,
welcome to the community!
Would you mean mentioning which Windows 10 version are you using?
https://support.microsoft.com/en-us/help/13443/windows-which-version-am-i-running
for Issue #1, please try cleaning your trackpad on your laptop, maybe some dirt is stuck on it somewhere that is causing it.
for Issue #2, try disabling your Firefox add-ons and see if it solves it:
https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons
if not there are other things we can try.
welcome to the community!
Would you mean mentioning which Windows 10 version are you using?
https://support.microsoft.com/en-us/help/13443/windows-which-version-am-i-running
for Issue #1, please try cleaning your trackpad on your laptop, maybe some dirt is stuck on it somewhere that is causing it.
for Issue #2, try disabling your Firefox add-ons and see if it solves it:
https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons
if not there are other things we can try.