Forum Discussion
Barbara_1943
Sep 04, 2020Copper Contributor
Resetting my laptop
When the Windows 10 upgrade was free I upgraded one of my laptops from Windows 7 to Windows 10. I am now resetting that laptop back to factory specs. I have gone through the process and now it is at t...
KapilArya
Sep 04, 2020MVP
Hello Barbara_1943,
IMO, if you reset using Windows 10 Reset feature, you should be back to Windows 10, as it is simply a reinstall. You can choose either to keep files or remove everything.
While if you opt to Reset factory settings, it would load the OEM partition and hence Windows 7 in your case.
Regards.
- Barbara_1943Sep 05, 2020Copper ContributorThanks for the input. The guide I used to wipe the hard drive was the option to remove everything. It didn't say anything about resetting it to factory condition. I guess the only way to know for sure before I give it away is to go ahead and set it up again and if it goes to Windows 10 then I can wipe it again.
- Barbara_1943Sep 05, 2020Copper ContributorI booted up the laptop and happened to notice that the logo on the screen was a Windows 10 logo and not a Windows 7 logo. So I assume that it reset it to Windows 10. Do y'all think this is a safe assumption?
- KapilAryaSep 06, 2020MVP