Forum Discussion
Resetting my laptop
If you are restoring fromm a factory image it will reload whatever OS is contained within that factory image. Which I believe you said was windows 7.
I am not sure if Windows 7 will then auto download the Windows 10 upgrade files and ask you to upgrade.
If it does not, you can then go to the windows download tool and upgrade it once more.
I followed this article a few months ago and it worked flawlessly.
https://www.onmsft.com/how-to/how-to-still-get-a-free-windows-10-upgrade-in-2020
Excerpt from above web site:
Begin by downloading the Windows 10 Media Creation Tool from Microsoft’s “Download Windows 10” webpage. This gives you everything you need to perform the upgrade. Run the program once it has downloaded.
Link to Windows 10 download page: https://www.microsoft.com/en-ca/software-download/windows10
Link to download tool: https://go.microsoft.com/fwlink/?LinkId=691209
- Thank you so much for your reply. I was hoping someone would answer that has done this before. I was hoping to pass the laptop on without any of my information on it. Do you think if I booted from the recovery drive that it would go back to Windows 10?
