Forum Discussion
Reporting Feedback using Feedback Hub app in Windows 10 is always a good idea
What I mentioned was Feedback Hub is not the replacement for solution but it is additional steps. I will first share my solution and then ask them to send a feedback but sometimes it is a bug and would required investigation and in this case the only way is to file a report. Like you say it is not a two way communication but it gives data and insight to make it smarter. Not every user set to send all data to Microsoft and Feedback Hub is a good way to make sure feedback will be sent to the Windows team and others with the same issue would be able to upvote so it goes to priority.
Feedback Hub is NOT a replacement for this forum or support but it is additional steps.
You also have to remember that feedback hub is not a 2 way method of communication, not for tech support, not every problem someone is experiencing should be reported in feedback hub. if that was the answer to everything, there wouldn't be any support forums.
and if you or someone else doesn't know the answer to the problem, still not good to suggest feedback hub, maybe someone else knows how to help them.
if the problem is caused by a 3rd party software, Windows team can't do anything about it, they can't change anything in Windows for that one software.
another fact to remember is that Feedback hub is filled with lots of posts, that include but not limited to, off-topic, spam, content-free etc., and also as Windows devs themselves said when asked, they can't attend to every single piece of feedback.
the 3rd important fact is that Windows automatically sends telemetry and diagnostic data and problem reports to the Microsoft.
What I mentioned was Feedback Hub is not the replacement for solution but it is additional steps. I will first share my solution and then ask them to send a feedback but sometimes it is a bug and would required investigation and in this case the only way is to file a report. Like you say it is not a two way communication but it gives data and insight to make it smarter. Not every user set to send all data to Microsoft and Feedback Hub is a good way to make sure feedback will be sent to the Windows team and others with the same issue would be able to upvote so it goes to priority.
Feedback Hub is NOT a replacement for this forum or support but it is additional steps.
Hello. Reza_Ameri . Your best answer is missing instructions - how to properly send valuable feedback! At the same time read the supplement that I will give here: Send feedback to Microsoft with the Feedback Hub app
The Feedback Hub app in Windows 10 lets you send problems and suggestions to Microsoft.
https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59187f8-8739-22d6-ba93-f66612949332
It is a confirmation that this is a very complicated action, requiring experience and only the idea is too little!- Spoiler
Reza_Ameri wrote:What I mentioned was Feedback Hub is not the replacement for solution but it is additional steps. I will first share my solution and then ask them to send a feedback but sometimes it is a bug and would required investigation and in this case the only way is to file a report. Like you say it is not a two way communication but it gives data and insight to make it smarter. Not every user set to send all data to Microsoft and Feedback Hub is a good way to make sure feedback will be sent to the Windows team and others with the same issue would be able to upvote so it goes to priority.
Feedback Hub is NOT a replacement for this forum or support but it is additional steps.
Not really,
feedback hub is not helping the user, they don't usually get reply back to solve a problem.
so everything i already said, plus, the fact that if a feedback with low upvote count, gets ever viewed by someone at Microsoft and they decide whether or not drop a reply, it will be useless, because it will be too long, not in a timely fashion.
if the problem is caused by a 3rd party software, Windows team can't do anything about it, they can't change anything in Windows for that one software.
so again, feedback hub is not good suggestion.
for example, if a 3rd party software change/remove an entry in the right-click context menu of Windows then if user posts about it in feedback hub, it's not useful at all. because Microsoft can't do anything about it, because the Windows is working fine, it's the 3rd party software that made that change.
or take Photoshop as an example, if it changes something in Windows, with files, extensions, or corrupts something as a result of a bug, then posting about it in feedback hub is not useful, because again not Windows' problem.
- Hello everyone
But people don't want to take extra steps (they're fed up with Windows issues, they don't have confidence in the Feedback Center – because they don't see support and feedback gathers time and it's complicated – persuading them to do extra is just annoying for them!- Like I said we help them to solve the issue AND ask them to submit a feedback.
However, it is up to them whether submit it or not.
Hi Now I just saw that it is in Polish I shared - I have already changed - please forgive me (automatic translation shows everything in my language) only the entry as not logged in led to an explanation) The topic of communication with the Feedback Center is just constant errors in assigning the topic to the problem and its solution for the future is a very strategic topic - the relationship of notification and acceptance of the application by Microsoft it should be better refined for the benefit of all concerned! Thank you Andrew Hi! Feedback Hub app for Windows 10 - how does it work? Is it simple and worth using? Does this help you send feedback? Describe your experience is important to me! Because I think this app works badly! This is complicated, and the normal user is not able to properly follow the next steps - including correctly submit feedback! The procedure in which a topic is automatically assigned introduces an error, manually selecting a topic requires a lot of experience and most often fails! This is a place where you can read offensive texts of hejtu and certainly such entries are visible for months. This product needs to be improved and should not currently be recommended as a solid tool! Frequent feedback requests when opening other apps are very annoying and interfere with your work. Recommending this tool to everyone is not appropriate! Writing in a language other than English, there are practically no official answers and no one analyzes users' posts! Having an internal account for testers looks much better! I am writing about an app for the average user who does not want to use this product because he does not trust that his opinion is needed and will be used to improve Microsoft products! Please convince everyone that this is not true. I do not recommend this application! Please write your opinions on this topic Thank you Andrew
- just wanna say it's hard to read when you write in that font.
- I don't understand? is there a bad translation? or too big Trzcionka? explain please .