Forum Discussion
Remote Desktop
I'm trying to access my desktop from my laptop. I'm getting the following error:
"We couldn't connect to the remote PC because the PC can't be found. Please provide the fully-qualified name or the IP address of the remote PC, and then try again."
I tried the following:
- Turn on Network Discovery
- Allow Port 3389 in the Windows Defender Firewall
- Clear Custom DNS Servers
These did not work. Is there anything else that I can do to fix this issue?
Hi aaaaa1530
Please make sure the following:
- The laptop and desktop are configured with a unique name (hostname)
- They have a unique IP
- They are within the same workgroup or domain.
Hi, have you tried to add the user account to the Remote Desktop group? This may help!aaaaa1530
