Forum Discussion

hpwwoutersgmailcom's avatar
hpwwoutersgmailcom
Copper Contributor
Mar 22, 2021

regularly PC turns itself off and turns itself back on immediately

Rregularly my PC turns itself off and turns itself back on immediately

 

hereunder I give the description I get


path to application of the fault: C: \ Windows \ ImmersiveControlPanel \ SystemSettings.exe

Problem with signature
name problem events: MoAppCrash
complete package named: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy
Application name: praid: microsoft.windows.immersivecontrolpanel
Windows version: 10.0.19041.789
Application timestamp: 4aa1ce82
name of the fault module: combase.dll
Version of the fault module: 10.0.19041.844
Timestamp of the fault module fault module: dd615a1e
Exception Code: 800f1000
Exception margin: 0000000000086806
OS version: 10.0.19042.2.0.0.768.101
Locale ID: 1043
Additional information 1: 9ac6
Additional Information 2: 9ac66ecbf92041c6fc8e41a5140d2460
Additional Information 3: 0437
Additional Information 4: 0437c88e07f548493664264d3fa9d18c

 

Bucket ID: faa5870177eb43b9f171d23c6df9ab31 (1257016927998028593)

 

What can I do to fix this problem?

 

Thanks in advance for your reply and

 

best regards,

Herman

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Mar 22, 2021

    hpwwoutersgmailcom 

    Open start and search for feedback and open the Feedback Hub app and report this issue.

    Open start and search for cmd and right click on Command prompt and run it as administrator and then type the following command:

     

    sfc /scannow

     

    Press enter and let it runs and see what is the result.

    • hpwwoutersgmailcom's avatar
      hpwwoutersgmailcom
      Copper Contributor
      Mar 23, 2021
      Dear Reza_Ameri,

      If search for feedback in start, I do not see the Feedback Hub app

      If I try to start the sfc/scannow I get the message that only the administrator can do that. But I am the administrator.
      See attathements.

      What can I do

      Best regards,
      Herman
      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Mar 23, 2021

         hpwwoutersgmailcom 

        Are you using Windows 10?

        Feedback Hub is only available in Windows 10 and since you posted in the Windows 10 forum, I assumed you are running Windows 10. You could also find the Feedback Hub app in the start menu of Windows 10 in the list of applications.

        You have to right click on the Command Prompt and click Run as administrator and then run the sfc command which I mentioned earlier.

Resources