Forum Discussion
Recent Keypad issues on Windows 10 machines
While typing numbers using the keypad, the numlock stops working. It ignores the numbers. You have to toggle the numlock off and then on again for numbers to work again. We have several people r...
Hi Dennis,
The majority of keypad usage is with Applications on AVD. We have local Desktops.
I believe one person reported this happened on their local desktop in Email and in Applications on AVD. Another person reported the problem happened one day in an application on AVD and then they have not had the problem since.
I tried using both Applications on AVD and on the Desktop on AVD and have not been able to reproduce the problem.
Very frustrating...
Denise
The majority of keypad usage is with Applications on AVD. We have local Desktops.
I believe one person reported this happened on their local desktop in Email and in Applications on AVD. Another person reported the problem happened one day in an application on AVD and then they have not had the problem since.
I tried using both Applications on AVD and on the Desktop on AVD and have not been able to reproduce the problem.
Very frustrating...
Denise
Hey Denise,
seems that some more people having this problem with the version 1.2.2924 if the client.
https://techcommunity.microsoft.com/t5/azure-virtual-desktop/over-the-past-week-users-have-had-issues-with-the-number-lock/m-p/3249172#M8827
seems that some more people having this problem with the version 1.2.2924 if the client.
https://techcommunity.microsoft.com/t5/azure-virtual-desktop/over-the-past-week-users-have-had-issues-with-the-number-lock/m-p/3249172#M8827
- Hi Dennis,
Yes, the version 1.2.2924 seems to be the trouble. We downgraded one person yesterday to the previous version 1.2.2860. She also reported this happens when she Alt-Tabs between screens while using the keypad to enter orders. Another person said the same thing.
Here is where you can get the previous version.
https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/windowsdesktop-whatsnew
I'll keep you updated to our findings.
Denise- Rolling back to version 2860 worked. Now we are testing the new version released yesterday.
- We have reports that the latest 2925 does not fix the problem.