Forum Discussion

Copper Contributor

Aug 14, 2021

Windows audio endpoint / Windows Audio not responding

So my audio is not working, it shows no applications in the volume mixer and when i trouble shoot it says that the Audio endpoint or Windows audio is not responding so i restarted both of them but st...

CasWijers

Copper Contributor

Aug 15, 2021

Hi JosePinos55,

Here is a screenshot of the errors.

JosePinos55

MCT

Aug 15, 2021

Hello CasWijers

I want you to try two things for me:

1- Please, backup your registry before making any changes

Open Regedit.

Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

right click on the right hand side and select New > DWORD (32-bit) Value

name it ServicesPipeTimeout, then right click on the new entry and select Modify.

change the base to Decimal and set the value to 600000, then hit OK

You will need to reboot the machine to see the results.

If this doesnt help, try the following:

Error: “No Audio Output Device is Installed" After... (intel.co.uk)

Thanks,

Jose

JosePinos55
MCT
Aug 16, 2021
Unfortunately, after everything we have done, I am starting to believe that this is a hardware issue. Is your laptop still under warranty? You might want to reach out to the vendor?

Thanks,
Jose
Learn_TECH90
Iron Contributor
Aug 16, 2021
It looks more like a Hardware problem
CasWijers
Copper Contributor
Aug 16, 2021
Hi JosePinos55,

I've tried both things but it still doesn't work, i checked the event viewer again and some new errors popped up i dont know if this is usefull.