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KarthikHande's avatar
KarthikHande
Copper Contributor
Jan 20, 2022

Quick Assist Login Issue When Giving Assistance!!!!

Hi Team,

 

I have windows 10 21H2. I have signed in while installing windows. I have outlook id, and for all windows apps, thats the account signed in with. 

 

But for everytime, when I need to assist someone, it asks me to sign in again. Its annoying. Anyway to skip this part?

 

I tried to check the "Remember my sign in" but didn't had any luck.

 

Please assit.

 

Thanks,

Karthik

11 Replies

  • KarthikHande 

    Hi, if you want to enter another account you have to log in with the password of this account.
    in Edge you can add a new profile - log in with the password to which you have access (family member) and then Edge will automatically log in to the second account from the second Edge profile.
    Best regards

     

    • KarthikHande's avatar
      KarthikHande
      Copper Contributor

      Deleted 

       

      Thanks for your quick response.

       

      I have only one account, and all my MS Apps are already signed with same account. But why this app asking again and again?

      • Deleted's avatar
        Deleted

        KarthikHande 

        You are probably deleting cookies when you close your browser - change your settings and do not delete cookies for this website.

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