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Xanksipko's avatar
Xanksipko
Iron Contributor
Apr 09, 2025
Solved

Question Elgato Cam Link issues in Windows 11

Hello. I have an issue with my Elgato Cam Link 4K (external) in Windows 11. I recently built a new PC, spec is at the bottom of the post.

Each time I shut down my PC, my Elgato Camlink feed will not show up when I next boot up the PC and open OBS. It just shows a black feed. The same goes for Windows Camera app and Elgato Capture Utility. They all know Cam Link is there, it just doesn’t show the feed.

The only fix I have is to physically unplug it from the USB port and plug it back in, then I have vision. Once I do this, I can freely turn the camera on and off with no problems. But the problem repeats once I shut the PC down again.

It’s obviously not ideal to have to keep unplugging and plugging it back in when you want to seamlessly load OBS and stream without worrying about hardware issues each time.

  • Make sure you have the latest drivers for your Elgato Cam Link installed. Sometimes Windows might not automatically download the correct drivers, especially if you built a new PC. Check Elgato’s official website for any newer driver versions.

1 Reply

  • ZekeHawkhill's avatar
    ZekeHawkhill
    Iron Contributor

    Make sure you have the latest drivers for your Elgato Cam Link installed. Sometimes Windows might not automatically download the correct drivers, especially if you built a new PC. Check Elgato’s official website for any newer driver versions.

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