Problems with OneNote Syncing

Jia_ying52 

Few months back i faced the same issue. To get rid of the error I figured that I needed to change the login credentials for each notebook. Problem was I couldn’t see how to do that within OneNote.

https://ciaopsbloghome.files.wordpress.com/2019/03/image-1.png

Turns out, what I needed to do was go into the iOS Settings, select OneNote and then down the bottom you’ll find an option to Reset OneNote as shown above.

https://ciaopsbloghome.files.wordpress.com/2019/03/image-2.png

Once you select that you’ll see the above screen giving you the option to Delete all notebooks or Delete Login credentials, which is what I selected.

I then restarted https://www.o365cloudexperts.com and re-authenticated to the notebooks and I was away. An easy fix when you know how, just wish the error message was a little bit more helpful.

Regards,

Akshay