Forum Discussion
Possible Virus?
How do I stop a possible virus? Everything we plug an external drive into any USB port a popup shows asking to upload pictures, etc. it says "keep your memories safe", Top left says camera update.
This is nothing I have seen before, and does not show up on other machines when same external drives are attached.
None of the external drives have a backup program on them.
I have scanned with Hitman Pro, Malwarebytes and of course Defender (which is running) with no results.
How do I stop this?
Would you mind share screenshot of your issue?
It might NOT be virus but some programs displaying this message.
I decided best to re install the O/S and all apps. Yes a big pain but I was getting run time errors plus other issues
We need more information to investigate the issue.
However, in case you are reinstalling Windows, this issue will be fixed but we wouldn't know the root of it.
I understand but I did not want to take anymore chances.
However, this opened up another question which I do not know where to post.
I changed my email passwords and I though my password to Tech Community etc., Plus I have now two other log ins and user names (Playpar)/ previously my personal login (personal email address) and business were all the same. (which I liked).
Where do I post to get this straight?
Regarding to your question, would you mind clarify it a bit.
Do you want to change password for your Microsoft Account?
Are you login with Microsoft Account or Microsoft 365 account?
