Forum Discussion
Pointing devices disappeared from within Device Manager.
Jeff Bovee Sadly, none of the above solutions worked for me, however, something much simpler did recover it. If you have an extra mouse, connect that one. If you have a Bluetooth mouse, then 'forget' the device, and then reconnect. I believe this worked because when loading up a mouse, in the Action Center it does say that it is setting up the mouse. Both solutions fixed it for me, however, this solution may be inapplicable to users of wired mice.
- Akank700Jan 17, 2021Copper Contributor
Unfortunately i am facing similar problem but i am not sure what do to now.
I was using a brand new Logitech M235 mouse since 2 weeks and suddenly to my huge disappointment, 3 days back it stopped working. I tried changing batteries etc but no joy. Also I see that the mouse is not reflecting in device manager. I mean there Mice and other pointing devices is displaying but Logitech mouse is not reflecting in its expanded items. I tried connecting other mouse also, even that's not displaying. Someone suggested Microsoft upgrade? I am sorry but how to do that? My windows say its up to date with the updates. I am having a hard time with this as i really need mouse for my work. 😞 Someone Please help !!
- SuperHarmony910Jan 17, 2021Copper Contributor
Akank700 Does it appear in Windows Settings or the Action Center when you plug in the USB receiver (presuming off searching your mouse) in? If 'Mice and other pointing devices' appear, that does mean that your device is working, yet there are no solutions, from my limited scavenging, that deviate from this thread. If you haven't attempted every solution within this thread, please do so, and if all else fails, browse the Internet for some more solutions.
Cheers,
SuperHarmony910.