Forum Discussion
Oliver_Besner
Jul 18, 2022Copper Contributor
Please help with Performance Settings issue - Huawei Laptop w/ Windows 10
Laptop and Operating System Info:
Device name OLIVER-PC
Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHz
Installed RAM 16.0 GB (15.8 GB usable)
Device ID 2118AB07-E0E7-401B-9B39-9A8F5F4CF87E
Product ID 00331-20020-00000-AA650
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points
Edition Windows 10 Pro
Version 21H2
Installed on 7/18/2022
OS build 19044.1826
Experience Windows Feature Experience Pack 120.2212.4180.0
I accidentally downloaded some kind of malware the other day. I enabled some cracked video editing software to run and it basically shut down my windows security and defense system so that I was unable to run virus checks, etc. It's all been cleaned up and sorted after a reinstallation of Windows 10 with the Media Creation Tool. My windows defender is back up and running smoothly, along with real-time virus protection. Whatever I did the other day in trying to resolve that, created a new problem however...
At startup, my computer consistently prompts the following pop-up:
User Account Control - Do you want to allow this app to make changes to your device?
Change Computer Performance Settings
under more details...
Verified publisher: Microsoft Windows
Program location: "C:\Windows\System32\SystemPropertiesPerformance.exe" /pagefile
When I click yes, the following notice pops up:
System Properties
"Windows created a temporary paging file on your computer because of a problem that occurred with your paging file configuration when you started your computer. The total paging file size for all disk drives may be somewhat larger than the size you specified."
In addition to the above issue, I notice that in apps settings (under apps & features) it indicates the following -- *some of these settings are hidden or managed by your organization.
I don't have an org. This is a personal laptop and I'm the sole user/admin. Not sure why it's displaying that, but I did mess around with the registry and command prompts a bit the other day while trying to resolve the security/virus protection hijacking that shut down my windows defender. I've since reinstalled windows 10, so that shouldn't have made any lasting impacts but apparently something is screwy because of the above issues...
I would be grateful for any help you can provide.
- MousefluffIron Contributor
Make sure that your copy of Windows is fully Activated ( Settings -> System -> Activation -> Activation state -> Windows is activated with a digital license )
If you don't have a valid copy of Windows, or you haven't activated it, then of course you will experience a massive performance drop. If you don't have a valid key, you will have to buy one (typically OEM keys are the cheapest, but tied to the motherboard, eg, they cannot be moved to another device in any way shape or form, meaning it is a node locked license.)
NOTE: Smartscreen will close or block applications / scripts, sometimes even drivers (false positive.) Obviously you can disable smartscreen if you really wanted to, but then of course you need a 3rd-party post-paid AV tool.
You should also consider installing the latest drivers from the Huawei site: https://consumer.huawei.com/en/support/driver-list/
- Oliver_BesnerCopper ContributorThank you. Windows is fully licensed and activated. I've just downloaded the latest bios (afaik) v.1.20 - an update from version 1.19 on my pc. I'll run through the install tonight.
- Oliver_BesnerCopper ContributorOne more point of concern... windows defender regularly alerts me to an app called SmartScreen for Microsoft Edge. It's turned off, but it seems to trigger a vulnerability warning. When I was shut out of windows security the other day, I noticed that whenever I'd attempt to run any 3rd party malware/virus software (eset, kaspersky, malwarebytes, etc) something or someone would attempt to shut it down as well, and whenever that occurred, I'd notice the MS Edge SmartScreen app would be running. It actually appeared on the bottom right-hand corner of my desktop as a sort of picture-in-picture type display box. I'm concerned that this might be related to one of the above issues or perhaps a separate ongoing problem. I'm still receiving vulnerability prompts from Windows Security about having it turned off... not sure if that's unusual?
- Deleted
To rule out malware use this security scanner, but I think you can change the Defender notification settings, often this information is irrelevant, of course if the scanner does not detect threats.
- Oliver_BesnerCopper ContributorThanks, my laptop's clean. Nothing detected. Just the weird issues persisting as noted in the OP. I guess they don't really impact anything... just annoying to constantly get that popup prompt when starting my pc.