Forum Discussion
Tom Robey
Sep 06, 2018Iron Contributor
PIN Reset
I have a user who has forgotten there PIN to log into Windows 10. They are able to log in using Windows Hello (face recognition) and their password but they are unable to reset their PIN because the...
Tom Robey
Sep 07, 2018Iron Contributor
MIkey,
I appreciate your response. The scenario's described in the links are not what I'm seeing. I am not seeing "I forgot my PIN". I can get it to appear on the login screen but clicking it does nothing, it tells me this computer isn't joined to my organization. But it is joined to our domain.
Mikey Langley
Sep 07, 2018Copper Contributor
Ok, after a little more research, I discovered that the Pin Login is disabled by default when Joining a Domain. This may be causing the issue. In Win 8 or Win 10 The GPO setting can be changed using the Local GPO editor (gpedit.msc). Check under Configuration\Administrative Templates\System\Logon. Here are a few sites that demonstrate it a little better.
https://www.thewindowsclub.com/enable-pin-sign-disabled-domain-users-windows
https://www.tenforums.com/tutorials/80520-enable-disable-domain-users-sign-pin-windows-10-a.html
https://www.thewindowsclub.com/enable-pin-sign-disabled-domain-users-windows
https://www.tenforums.com/tutorials/80520-enable-disable-domain-users-sign-pin-windows-10-a.html