Forum Discussion
52553
Feb 24, 2024Copper Contributor
Official windows HEVC app no longer creating thumbnails for videos
Using the HEVC video extensions app by microsoft from the microsoft store, it used to create thumbnails for videos that were encoded with HEVC. However, this is no longer the case and instead the vid...
Terry410
Feb 27, 2024Copper Contributor
52553Same issue here. Going back to previus version did not help either.
52553
Feb 27, 2024Copper Contributor
I was actually able to get it to work by downgrading to version 2.1.41 from January, I got it from here: https://hevc-video-extensions-from-device-manufacturer.en.uptodown.com/windows/versions . It’s not an ideal solution because it’s from a third party, but it works until Microsoft patches it in a newer version
- MikeP1295Jul 31, 2024Copper ContributorThank you for this! I downloaded and installed version 2.1.41 and didn't even need to reopen the explorer window that had missing thumbnails, I just hit refresh and boom, the thumbnails appeared.
- Lone_EgoMay 15, 2024Copper ContributorJust wanted to add that 2.1.41.0 also worked for me from that site. Suddenly had this problem and was at a loss until I found your advice. Thank you.