Forum Discussion
Office 365 "no internet connection" windows 10
Today office 365 (word, excel, power point, onenote) all tell me I have to refresh my login. When I do so I input my email and then get told there is no internet connection. I have tried various sol...
Update on this: I found that this is a profile issue within windows. I logged in via another profile on the same computer and loaded word. I was prompted to login, I entered my email and it successfully progressed to the enter pin screen without the reported error. I did not complete the sign in. Logged out and back in as my main profile. Upon loading word it all progressed and logged me in without issue.
I am now seeing the same login issue on the Microsoft store lol. I can't determine what it is within this profile that is causing the problem. Anyone with any suggestions shout out please.