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josegad21's avatar
josegad21
Copper Contributor
Jul 29, 2024

need help about this

I don't know what is this and how to remove this can  anyone help me pls, I am scared about this 

7 Replies

  • Terrompuy's avatar
    Terrompuy
    Copper Contributor
    Go to Settings and uninstall the two apps from your computer. They don't seem to be normal apps.
  • Krisokalomo's avatar
    Krisokalomo
    Iron Contributor
    Run a full scan with the Windows Defender app and check if it is malware or not.
  • Nobel_Baynes's avatar
    Nobel_Baynes
    Steel Contributor
    Try to make a full scan with the Defender app to see if any virus or malware on the device.
  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Right click and see if you see option to Open file Location, if yes, then open it and explorer the location and see if it belongs to a trusted program?
  • Teresasen's avatar
    Teresasen
    Copper Contributor
    Pls reboot the computer and check if the process are still running!

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