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Chя¡s .'s avatar
Chя¡s .
Copper Contributor
Sep 09, 2018

My system is randomly rebooting, can any of you guys help me debug the dump file? Thanks in advance.

Loggnavn: System
Kilde: Microsoft-Windows-Kernel-Power
Dato: 10.09.2018 00.51.44
Hendelses-ID: 41
Oppgavekategori:(63)
Nivå: Kritisk
Nøkkelord: (70368744177664),(2)
Bruker: SYSTEM
Datamaskin: DESKTOP-TJR7JK8
Beskrivelse:
Systemet har startet på nytt uten å avslutte på riktig måte. Denne feilen kan oppstå hvis systemet uventet har sluttet å svare, krasjet eller mistet strøm.
Hendelses-XML-fil:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2018-09-09T22:51:44.371630900Z" />
<EventRecordID>13901</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-TJR7JK8</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">30</Data>
<Data Name="BugcheckParameter1">0xffffffffc0000005</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x8</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>
</Event>

7 Replies

  • There are ways of courseto dig deeper into this but start with some common things:

     

    How often and when do this occurs?

    Have you started in safe mode? Working?

    Try uninstall/reinstall the graphics drivers and/or the network drivers

     

    / Adam

    • Chя¡s .'s avatar
      Chя¡s .
      Copper Contributor

      Hello Adam and thanks for the reply :) 

      It started about 3 weeks ago after i tried to update my bios, but i rolled back to the Bios i had, but it doesent seem to help much.

      I tried to reinstall graphics drivers and network drivers. 

      The machine boot up without problems, but sometimes it can stay on for a day or 2 before it reboots, and sometimes it reboots several times a day.

      Its just getting a bit frustrating , lol. Im thinking of maybe just do a fresh install of Windows 10 and see if it helps.

      Best regards

      Chris

      • Please evaluate the effort you have put into reinstall applications on the computer, and moving data and so on, compared to the time it can take to troubleshoot!
        Reinstalling is a way of troubleshooting though..if it’s still crashing, you know it’s probably a hardware issue then 😄

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