Forum Discussion
Colin_BR
Mar 19, 2023Copper Contributor
Microsoft Photo
Microsoft Photo won't stop searching for photos to download from a flash drive even when the count does not increase. HELP
3 Replies
- DustinkkCopper Contributor
If Photos is stuck, try to close the Photos app entirely. Reopen it and see if the import prompt appears again. If it auto-starts, look for options to cancel or pause the import.
- MateoChenIron Contributor
Tap Reset App in the photo, then reinsert the flash drive.
- AlexanderWhiteCopper Contributor
Go to Settings > Apps > Microsoft Photos, tap Stop or Reset for the app, and then reinsert the flash drive.