Forum Discussion

Ozo123123's avatar
Ozo123123
Copper Contributor
Nov 01, 2021

Locked out of my PC! BitLocker was enabled on it's own and I have no key

Hi all, This happened on my dad's Acer 5 A515 laptop. as far as I can tell - he just opened the laptop one day and was locked out of his PC with the Bitlocker screen on. He never enabled it or s...
TPWONG's avatar
TPWONG
Copper Contributor
Feb 08, 2024

Ozo123123 , i have the same problem. The update force to install and Bitlocker turned on. 

 

I found the recovery key on MS website but I can only key in numeric bot alphabet.

 

Seems like can only reformat. It sounded like virus to me. 

 

Sad!!!

 

 

Resources