Forum Discussion

MSKPEE's avatar
MSKPEE
Copper Contributor
Jan 02, 2025

Latest Windows 10 build 10.0.19045 not recognizing Brother MFC-8440 printer

Windows recently did updates on my Desktop and two laptops. All of them have Windows 10 build 10.0.19045 as of this writing. I cannot make the Brother MFC-8440 printer working any of these computers.

  1. When I remove the USB printer and hook is back I hear the bell. In fact from Windows Scanner and Fax, I can scan a document from my MFC-8440 printer. But when I try to print something the printer is not listed.
  2. I see the MFC-8440 printer listed under Device Manager -> Software Devices - Which is very unusual. Shouldn't the printer be listed under Printers or Print Queues?
  3. I tried to add the Printer Driver under Settings->Printers and Scanners -> +Add a printer or scanner

        -Search does not bring up the MFC-8400 printer

         clicked 'The printer that I want isn't listed'

       -clicked 'Add a local printer or network printer with manual settings'

       -I can see the MFC-8400 listed in 'Choose a printer Port' list, and I selected that

       -Clicked the 'Windows Update' in the next 'Install the printer driver' screen

       MFC-8440 driver is not even getting listed 

This same thing happens in all 3 machines I have with Windows 10 build 10.0.19045 update.

1 Reply

  • Daryl West's avatar
    Daryl West
    Copper Contributor

    Can you see the printer in DM|Device and Printers?

    May want to also look at Settings|Bluetooth Device |Printers and Scanners

Resources