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RobertLewis's avatar
RobertLewis
Iron Contributor
Jul 29, 2025

Latest FF and Barclays Bank error

On W11 Pro and latest FF I needed to get a paper pdf print statement of bank transactions from a UK bank (Barclays) for Income tax submissions. I know we all hate the dreaded income tax - but as an independent freelancer I have to do this type of stuff with various EU and UK banks !!!. I'm NOT saying Barclays is any better or worse than any of the others - just that these banks should test most typical Browsers - and plenty of people use FF still on Windows. !!!

The Bank needed some weird thing called pinsentry and identity -- from the phone app -- OK that was no problem - and then it asked for the 8 digit code from the phone app (OK nothing wrong although annoying the 2 stage security stuff) with 2 boxes on the computer app.

Firefox would only allow 3 numbers on the ist box and 4 in the second so of course it failed.

I tried with EDGE and it worked -- so there is still problems with forms on browsers if people developing web sites don't check or test -- mind you Banks are notoriously problematic when it comes to software. !!!

I agree with things like paperless statements etc - but it shouldn't be such a song and dance to get the pdf versions -- it's amazing the tax authorities actually accept these now instead of having to send shoe box loads of paper to the tax office. !!!

1 Reply

  • Anlinbru's avatar
    Anlinbru
    Iron Contributor

    Banks use additional security layers like PINentry and mobile app verification, which are vital but can sometimes be problematic if the website's forms or scripts don't handle inputs correctly across browsers.