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Keyboard not working on HP Laptop-can't even Log In!
So I've got this HP-15-dw0037wm laptop that has got a bad keyboard problem. I use an external keyboard on it, I prefer the keys larger and closer to me. Anyway, it won't type anything so I can't lo...
Does the keyboard respond before Windows boots up? Try booting into the BIOS by immediately beginning to press the Esc key (about once every second) when you turn on the computer. When the Startup Menu appears, press the F10 key to enter the BIOS Setup Utility.
If the keyboard doesn't work in the above case, your laptop most likely has a hardware issue, and it needs to go for repairs.