Forum Discussion
homeuser1
Mar 17, 2022Copper Contributor
KB5011487 failed to install
Hello, I have been having this issue for a while now. This update, KB5011487, failed to install during restarting. After restarting, the windows says "failed to update ...". Windows update troubl...
- Mar 17, 2022Try this article https://windows101tricks.com/windows-update-failed/
tmadrid
Mar 17, 2022Copper Contributor
Try this article https://windows101tricks.com/windows-update-failed/
- homeuser1Mar 18, 2022Copper ContributorHi tmadrid,
Thank you. I followed this link, and the only the last method using media creation tool worked for me.
First 4 methods, running troubleshoot, reset windows update, change dns and run dism and scan are for most Windows update issues generally. My advise for future readers of this thread is that for the KB5011487 failed to install issue, try to install it manually.- tmadridMar 18, 2022Copper Contributorglad it worked for you!
- marcosmcmMar 18, 2022Copper Contributor
Helohomeuser1 ,
I'm not sure I understood your message. Did you use media creation tool to update to windows 10 version 21H2 and that fixed the KB5011487 installation problem?
I tried to install KB5011487 using Windows Update Catalog Website but when I clicked on the link bellow and nothing happened, the file was not downloaded.
- homeuser1Mar 19, 2022Copper ContributorYes, I used the media creation tool. When given the option, I choose "upgrade this computer".