Forum Discussion
Rick.Lizotte
Dec 30, 2019Copper Contributor
Installing W10 on new laptop
Hi all, My 18 year old granddaughter, who is computer literate but knows zero about operating systems, installed W10 on a new computer. For some reason the setup procedure would not accept her login...
HotCakeX
Dec 31, 2019MVP
Hi,
was she using her Microsoft email address?
Microsoft Email addresses have @outlook.com , @hotmail.com and @live.com suffixes.
was she using her Microsoft email address?
Microsoft Email addresses have @outlook.com , @hotmail.com and @live.com suffixes.
- Rick.LizotteJan 01, 2020Copper Contributor
HotCakeX No. She uses her gmail account.
- HotCakeXJan 01, 2020MVP
Rick.Lizotte wrote:HotCakeX No. She uses her gmail account.
I thought so,
well Windows 10 only supports Microsoft accounts.
you need to create a Microsoft account first with Gmail or any other email address that you have
How to create a Windows 10 account using any email address
https://www.windowscentral.com/how-create-windows-10-account-using-gmail-email-address
How to sign in to your Microsoft account
https://support.microsoft.com/en-us/help/4028195/microsoft-account-how-to-sign-in
- Rick.LizotteJan 01, 2020Copper Contributor
HotCakeX Got it. Thanks.