Forum Discussion
Cadmaster
Jan 04, 2020Copper Contributor
Huawei Matebook x pro crashes
My computer is randomly crashing, restarting and going back to normal within 30 seconds every 15 minutes ish. Does anyone know what I should do?
Martiny2021
Sep 03, 2021Copper Contributor
I'm having the same problem - I have got my Matebook X Pro 2019 since 2019. It has worked flawlessly until about 2 months ago. Been running Windows 10 with up to date updates in past year or so. I reinstalled Windows 10 two days ago with the "keep personal data" option and up to date patches for Windows and from the Huawai PC Manager, however that doesn't seem to fix the random crash.
I have a Dell 4k monitor connected via USB-C cable. Tested with other two cables with no avail.
Couldn't see any clues in EventViewer re the crashes. Huawei PC Manager indicates 100% pass for testing. Also the hard drive passes the scan with no error.
I am thinking to format the hard disk and do a fresh install of Windows, just to eliminate any possible software issues next.
Any tips and suggestions will be highly appreciated.
I have a Dell 4k monitor connected via USB-C cable. Tested with other two cables with no avail.
Couldn't see any clues in EventViewer re the crashes. Huawei PC Manager indicates 100% pass for testing. Also the hard drive passes the scan with no error.
I am thinking to format the hard disk and do a fresh install of Windows, just to eliminate any possible software issues next.
Any tips and suggestions will be highly appreciated.