Forum Discussion
lihaofe_lihaofe
Jun 02, 2024Copper Contributor
How to self analyze computer blue screens?
My job involves importance, so I cannot let others handle it (even if I provide a dump file). I have already asked in the Microsoft community, "https://answers.microsoft.com/zh-hans/windows/forum/all/%E7%94%B5%E8%84%91%E8%93%9D%E5%B1%8F%E5%A6%82/6d7c31af-2c5c-4797-ae87-51cdab680afb" and they asked me to come here to inquire
Can you please teach me how to analyze computer blue screens on my own or provide me with a tutorial on analyzing computer blue screens (I need a detailed tutorial)
4 Replies
- LuigiBrunoIron ContributorSeveral years ago I wrote an article about that: you can find it at https://learn.microsoft.com/en-us/archive/technet-wiki/6302.windows-bugcheck-analysis.
- lihaofe_lihaofeCopper ContributorHello, I have looked at your article and it is very detailed. It is similar to the tutorial I obtained in the Microsoft support community. However, whether it is your article or the article in the Microsoft support community, I have a question. After finding the file that caused the blue screen, how can I accurately and quickly know what it is? There is too much information on the network, so I cannot accurately obtain the correct information
- WondermerCopper ContributorIf you've recently installed new hardware or updated drivers, try disabling these changes to see if they resolve the issue.
- lihaofe_lihaofeCopper ContributorHello, I need a self analysis method instead of a solution for this blue screen issue