Forum Discussion
How to Resolve Error PS038 in Quick-Books Desktop on Windows 10/11
I keep encountering error PS038 in Quick-Books Desktop while trying to run pay-roll on my Windows 10/11 computer. This error is preventing me from updating paychecks, and I’ve already tried restarting the software and checking for updates, but the problem persists. Can someone provide a comprehensive guide or step-by-step instructions to fix this issue? It's crucial for me to process pay roll promptly. Additionally, any insights into the common causes of this error would be extremely helpful.
- ChristopherMDesmaraisCopper Contributor
To resolve Error PS038 in Q.B Desktop on Windows 10/11, follow these steps. First, ensure your Quick-Books software is up to date by installing the latest updates and patches from Intuit. Next, verify your internet connection to ensure it's stable and active. If the error persists, try resetting your Q.B updates by navigating to the Help menu, selecting Update Q.B, and then clicking Reset Update. After resetting, re-download the updates and install them again. If the issue continues, perform a clean installation of Quick-Books using the Clean Install Tool provided by Intuit, which helps remove any corrupted files that may be causing the error. Additionally, check your system for any conflicting security software or firewall settings that might be blocking Quick-Books updates. By following these steps systematically, you can typically resolve Error PS038 and resume using Q.B without interruption on your Windows 10 or 11 system.