How to Handle the Unknown Hard Error Message During Windows 10 Shutdown?

Question

During the computer's shutdown process, an "unknown hard error" message appears. For now, I have paused operations to avoid forcing a shutdown or restart. How should I proceed to systematically diagnose the cause and safely resolve this issue?

kodyon · Answer

Run the sfc /scannow and chkdsk /f commands in Safe Mode to check and repair system files and disk errors.&nbsp;

sawyeryo · Answer

Go to&nbsp;Settings &gt; Update &amp; Security &gt; Windows Update.Install any pending updates and restart the system.Sometimes, updates resolve underlying system errors.

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How to Handle the Unknown Hard Error Message During Windows 10 Shutdown?

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