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JosephFigueroa09's avatar
JosephFigueroa09
Copper Contributor
Jul 12, 2024

How can I resolve Quick-Books Error OLSU 1024 when connecting to my bank?

I'm encountering Quick-Books Error OLSU 1024 when trying to connect my bank account. It says there's an issue with my bank’s website or my Internet connection, but both seem to be working fine. Can you provide troubleshooting steps to resolve this issue?

1 Reply

  • Dorothy80Galvin's avatar
    Dorothy80Galvin
    Copper Contributor

    Hi,JosephFigueroa09 

     

    Quick-Books Error OLSU 1024 often occurs due to connection issues with your bank. To resolve it, follow these steps:

    • Check Internet Connection: Ensure you have a stable internet connection.
    • Update Quick-Books: Make sure you are using the latest version of Quick-Books.
    • Verify Bank Login Information: Confirm that your bank login credentials are correct.
    • Deactivate and Reactivate Bank Feeds: Go to your bank account in Quick-Books, deactivate bank feeds, and then reactivate them.
    • Check Bank's Website: Log in to your bank's website to ensure there are no alerts or notifications that need your attention.
    • Contact Your Bank: Sometimes, the issue might be on the bank's end. Contact your bank to confirm their online services are working correctly.

    If the problem persists, you may need to reach out to Quick-Books support for further assistance.

     

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