Forum Discussion

wokern's avatar
wokern
Copper Contributor
Oct 13, 2024

HIF image is not viewable even after install the HEIF Image Extension

I have installed HEIF Image Extensions as well as HEVC Video Extensions but still unable to view hif file on my Windows 10 PC.

 

  • Floraow's avatar
    Floraow
    Copper Contributor
    Double-check that both HEIF Image Extensions and HEVC Video Extensions are installed correctly. You can do this by going to the Microsoft Store and checking if they are listed as installed in your account.
  • Eventfron's avatar
    Eventfron
    Copper Contributor
    Open the Microsoft Store, search for the HEIF Image Extension and HEVC Video Extensions, and ensure they are updated.
  • NessaryKiler's avatar
    NessaryKiler
    Copper Contributor

    Make sure the file extension is actually correct. Sometimes, files might be mislabeled. HIF files should typically use the .heif or .hif extension, but you might want to double-check the format. If the file is in a different format, you’ll need the appropriate software.

  • Cody-Hutson's avatar
    Cody-Hutson
    Copper Contributor

    Where did you get the HIF image, iPhone, Android or digital camera?

Resources