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Keiti95's avatar
Keiti95
Copper Contributor
Sep 26, 2021
Solved

Help me PLEASE!!! I cannot save any document in my Office 2007 Enterprise

HELP!!!

Since the LAST update that arrived, I cannot save any document.

I can just print the document, thru the printer, and not be able to save it, IN ANY Format, pdf, whateva.

error message i get is here:

c:/users/documents/filenameiwanttosaveitas/.docx

file not found

check the filename and try again.

I know i cant find the file because i am now trying to save it.

 

I searched the knowlegebase, and it only came up with:

cannot save file with asterisks,commas, periods, and symbols.

 

Help me please!

Windows 10 Pro 21h1 Office 2007 Enterprise

HP 510-p026 Intel i5

Thats all i can think of right now.

 

  • Darkmenance's avatar
    Darkmenance
    Brass Contributor
    You should not be saving any documents to this directory:
    c:/users/documents/

    Reason if you have Windows defender random protection feature turned on it locks the folder access to printers, scanners and save feature of office suites etc.

    This is common mistake by computer users.

    You should always be saving documents to folder you name and create perferrably on another partition if your computer has partition C: and 😧 etc save it to 😧 partition.

    Example:
    D:\Important documents\

    If you need to use C: drive create the folder on the root drive in example below:
    C:\My personal\
    Save your document there.

    this allows you to quickly save your documents and access them without looking through the windows user path.

    Personally save all your documents to usb drive and make a copy on another USB drive so you do not leave any thing important on your computer reason privacy and security secondly if the computer crashes you got it backed up third you can take them to another computer if necessary.

    never leave personal documents on your computer for any reason in the first place.

    No documents should be left on your computer other than install and read me files.
    • Keiti95's avatar
      Keiti95
      Copper Contributor
      Just tried what you suggested, NO ERRORs Problem Solved! 🙂
    • Keiti95's avatar
      Keiti95
      Copper Contributor
      WOW! Is that the only reason I am having trouble?
      You make a Very VALID point, however.
      I never had any realization i was doing this wrong from the start.
      Thanks for this wake-up. I will try what you suggest.
      If this works, you have saved me a load of trouble.
      I will try to save a document to another directory.
      I deeply thank you Loads!
  • Keiti95  Hi.

    If there is no other option, uninstall the update - of course, this is a substitute solution.

    • Keiti95's avatar
      Keiti95
      Copper Contributor
      I will keep that in mind, as i am tracking the update down, and note it for possable uninstallation.
      I am very concerned however, that might leave some vulnerabilities open, for exploitation, and whateva, comes what may.
      I leave it for now, but tracking the update down, and nailing it.
      Thanks, Loads!
    • Keiti95's avatar
      Keiti95
      Copper Contributor

      Deleted 

      how do i do that and how do i keep it from coming back.

      Also, at first when i try to find help for windows update, it keeps telling me to try later, always.

      And, would that be a solution to my problem.

      One more thing, What is the number of the update, so I wont uninstall the wrong one, as I would have to locate and remove, and keep the update aforementioned, from returning.

       

      Thank you very much, as I am a new user to this windows 10 thing, and grab every windows 10 video i can watch to learn, this stuff.

      Again, I thank you for your time, as well as patience.

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