Forum Discussion
Adrian1595
Sep 22, 2020Brass Contributor
Had to reinstall Realtek HD audio driver every time I open the lid.
Hello everyone! I have a recurrent little Windows 10 problem. Every time I had to close and open the lid of my Lenovo ThinkPad 13 series laptop I see cross mark on speaker icon located at taskba...
- Sep 23, 2020
Adrian1595, I recommend you to complete installation of all the latest updates available to you.
Also, completely reinstall the driver from your device manufacturer's website, see if that helps.
Regards.
KapilArya
Sep 22, 2020MVP
Hello Adrian1595,
Adrian1595 wrote:
Every time I had to close and open the lid of my Lenovo ThinkPad 13 series laptop I see cross mark on speaker icon located at taskbar.
Please run Playing Audio troubleshooter by right click on volume icon and select Troubleshoot sound problems. Let us know what it reports back.
Regards.
Adrian1595
Sep 22, 2020Brass Contributor
KapilArya First of all Thank you for your kind reply.
I ran the troubleshooter and got the following attached troubleshooting message along with the registry log.
Thank you.
- KapilAryaSep 23, 2020MVP
Adrian1595, I recommend you to complete installation of all the latest updates available to you.
Also, completely reinstall the driver from your device manufacturer's website, see if that helps.
Regards.
- Adrian1595Oct 10, 2020Brass Contributor
KapilArya Sorry to say. My problem re-emerged again. I uninstalled Microsoft Audio Driver and installed Realtek driver from Realtek website. It worked for one reboot.
But still after every new boot up audio is disabled and audio HD Device is in System device Category under device manager. Audio is still not using the driver from Realtek website.
Can anybody tell what should I do?
- Reza_Ameri-ArchivedOct 10, 2020Bronze Contributor
Report this issue to device manufacturer's support.
Open start and search for feedback and open Feedback Hub app and report this issue.
- Adrian1595Sep 23, 2020Brass Contributor
KapilArya I just did what you suggested. Complete update of windows and reinstall Realtek HD driver.
Thank you very much.