Forum Discussion
file system encryption
- Jul 11, 2019
Hello everyone,
I finally solved the problem and I write this message in case it could help any other people with the same problem.
After trying to open the encrypted documents in the old laptop running W7 where I encrypted them and with new versions with W10, I started looking with other PC with W7 installed.
I finally found and old PC where my old certificate was able to open the encrypted documents.
Hope that this helps you, Juan.
Dear friends,
I have been trying lately to recover the encrypted documents. However still unsuccessfully…
What I have discovered is that the fingerprints of the certificate exported and imported again is exactly the same as their fingerprint shown in the encrypted documents.
Has anybody got any idea of what would be the problem?
Hello everyone,
I finally solved the problem and I write this message in case it could help any other people with the same problem.
After trying to open the encrypted documents in the old laptop running W7 where I encrypted them and with new versions with W10, I started looking with other PC with W7 installed.
I finally found and old PC where my old certificate was able to open the encrypted documents.
Hope that this helps you, Juan.