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Luccask's avatar
Luccask
Iron Contributor
Nov 11, 2025

Failure to boot - No Media Present

Hi, I have a 3yr old PC from yourselves. Been absolutely trouble-free, but yesterday failed to boot, and on trying to start up, it does a "Checking Media Presence" to which it comes up with "No Media Present" result.
The PC has a 1TB SSD installed.
That morning some of my open windows had closed, so I think there may have been an auto-update/restart overnight.
On starting, It offers some options for Windows auto repair, but nothing I've tried has changed anything:
In command line, I used Diskpart to list disk, and it showed just the headings but no entry. Tried 'rescan' and it found nothing.
I can get into the BIOS, and saw that the Boot order didn't have the "Windows Boot Manager (1TB SSD)" as the top option, so I changed that. Same result, although the screen is now a better resolution in the windows repair mode.
I tried uninstalling the latest update, and I think it did that. It starting doing something and then the PC restarted, but still with the same failures.
I can get into the BIOS so I can see lots of interesting stuff I don't understand, but nothing as straightforward as showing me a failed bit of hardware...

2 Replies

  • Nobel_Baynes's avatar
    Nobel_Baynes
    Iron Contributor

    It seems drive failure. Go and check if the internal ssd is listed in BIOS settings.

  • Sincerer's avatar
    Sincerer
    Iron Contributor

    If the SSD is under warranty, contact the manufacturer for replacement. If you have another system or a USB-to-SSD adapter, test the drive externally. If the drive is confirmed dead, you'll need to replace it. For recovery, consider professional data recovery services if data is critical.

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