Forum Discussion
chul02
Aug 29, 2024Copper Contributor
External SSD Locked by BitLocker After Restart
Hello,
I am experiencing an issue with my external SSD, which has been locked by BitLocker. I had to restart my work computer, and after the restart, the drive was automatically locked. I did not make any changes; I simply restarted the computer. Now, the drive is locked, and I am being prompted to enter a 48-digit recovery key, which I do not have.
Could you please advise me on what to do in this situation? Is there a location on my computer where I might be able to find the recovery key?
Thank you for your assistance.
1 Reply
- Komondor2240Iron Contributor
After connecting the SSD, unlock it using manage-bde -unlock X: -rp <recovery key>, or temporarily mount it as a data disk to export files.