Forum Discussion
Explorer crashes after RDP session
I have win11 pro on my desktop and connect to it sometimes from a laptop (also win11) over RDP. After disconnecting and then logging in locally explorer won't resize or I get the spinning blue disc of death. Browsers and apps are all running normally. Explorer is completely unresponsive though and I have to end the task and then re-launch it (from task manager). idk if its scaling or something to do with different resolutions between the 2 machines. Desktop is 4k (3840x2160 | 150% scale) and laptop is 2kish (2880x1800 | 175% scale). I connect from the laptop in full screen. And to top it off, explorer will crash in the RDP session as well, same thing - end it and re-launch.
It's an odd one, hoping someone has seen it before and found a resolution. Thanks!
1 Reply
- vkeeganCopper Contributor
Outdated or incompatible graphics drivers can cause display scaling issues and explorer crashes.
Visit your GPU manufacturer’s website (NVIDIA, AMD, Intel) and download the latest drivers suitable for your hardware.
After updating, restart your PC and test again.