Forum Discussion
FranMarti
Nov 08, 2021Copper Contributor
Credentials when syncing folder using sync center Windows 10
Hi everyone,
I have a problem with a number of computers that have sync center enabled. The issue is that those computers have the "Desktop" and "Documents" folders synchronized against a File Serve...
Jerichoo
Mar 05, 2026Copper Contributor
Your issue with Sync Center stopping synchronization over VPN due to credential mismatches is a common challenge. When VPN is connected, Windows may attempt to use the VPN's credentials or encounter issues authenticating with the file server because the session credentials don’t match the user’s logged-in session credentials. This results in synchronization failures.