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Jesper Stein's avatar
Jesper Stein
Brass Contributor
Jul 10, 2018

Credential Manager not updating passwords

We see a pattern when our users change password every 90 days. A lot of them get Outlook promts after and we need to clear the credential manager. It seems that windows do not update all instances of...
Jesper Stein's avatar
Jesper Stein
Brass Contributor
May 08, 2019

Eric Sabono we just started to accept that this could happen. We created a script that clear the cached credentials when a user goes to the Service Desk to get help.

Bill Dixon's avatar
Bill Dixon
Copper Contributor
May 08, 2019

Jesper Stein 

Here is a script i have found and tested to work. I still would like to know why, if my password is reset in AD, and Outlook asks for my new password, why it cant update the existing credentials? if i clear them, it accepts and writes the new value. If i dont, then it continually prompts for credentials even after you type in the new password because it's unable to update the value. 

Save this in a txt file and name it PasswordChange.cmd or something with .CMD and execute it before a password change. 

 

For /F "tokens=1,2 delims= " %%G in ('cmdkey /list ^| findstr Target') do cmdkey /delete %%H

  • mjeds's avatar
    mjeds
    Copper Contributor
    Nov 25, 2020

    Bill Dixon  This script essentially wipes everything from CredMgr.  

     

     

    if you are looking for something more specific to just the Outlook creds:

     

    powershell:

     

    clear
    $keys = cmdkey /list
    ForEach($key in $keys){
               if($key -like "*Target:*" -and $key -like "*MS.Outlook*"){
                     cmdkey /del:($key -replace " ","" -replace "Target:","")
        }
    }

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