Forum Discussion
Credential Manager not updating passwords
This happened to me and another colleague. I would be curious under what conditions Credential Manager is able or not able to update a set of credentials.
We still see this issue. We have been running a case with Microsoft support to try and find the root cause, but with no success. As of now, we have accepted that this can happen and have a script to fix it, when users report it. But according to Microsoft, Office 365 Pro Plus do not use the credential manager when connecting to Office 365???? IT life is not easy :(
Has there been any updates on this? It seems to be happening with onedrive sync client
Eric Sabono we just started to accept that this could happen. We created a script that clear the cached credentials when a user goes to the Service Desk to get help.
Here is a script i have found and tested to work. I still would like to know why, if my password is reset in AD, and Outlook asks for my new password, why it cant update the existing credentials? if i clear them, it accepts and writes the new value. If i dont, then it continually prompts for credentials even after you type in the new password because it's unable to update the value.
Save this in a txt file and name it PasswordChange.cmd or something with .CMD and execute it before a password change.
For /F "tokens=1,2 delims= " %%G in ('cmdkey /list ^| findstr Target') do cmdkey /delete %%H
