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Joe Warren's avatar
Joe Warren
Copper Contributor
May 19, 2017

Connecting Android device

I am unable to see thumbnail images in Window file Explorer of photos on my  Nexus 6P Android cellphone when I connect the phone via USB cable to my Win10 Pro desktop.   This makes it very difficul...
Joe Warren's avatar
Joe Warren
Copper Contributor
Jun 01, 2017

The only setitng similar that I have to what you suggest in the View options is "Always show icons, never thumbnails".  And that is unchecked.

 

I tried checking it but it made no difference.  I also tried turning on the preview pane and even with that pane enabled, Microsoft is UNABLE to display a thumbnail of a standard JPG file on my Android phone.

 

Normally I'd say it would be hard to believe that Microsoft wouldn't test an Android phone on Windows, but then again, we are talking about Microsoft.  Whew...

Joe Warren's avatar
Joe Warren
Copper Contributor
Jun 19, 2017

So as none of the community has an answer to this problem, shouldn't it get escalated/forwarded to someone in Microsoft support to try to get an answer?  Or does it just sit here festering forever?

  • Joe Warren's avatar
    Joe Warren
    Copper Contributor
    Jul 12, 2017

    Apparently it sits here festering!

     

    Always good to remember that when you need help, Microsoft is not going to deliver.

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