Forum Discussion
LSong2275
Nov 25, 2020Copper Contributor
Computer with black screen and a cursor
Hello, today I tried to sign in on my computor. It just has a black screen with a cursor for me to see. I can't even sign in.
- Nov 27, 2020
Try perform force shutdown, by pressing power button for 10 seconds and then when PC completely turns off, wait for 3 seconds and then power on your PC and see what happens?
LSong2275
Dec 01, 2020Copper Contributor
But when I check for updates, it shows that there is none to update.
Lydia
Lydia
HotCakeX
Dec 01, 2020MVP
You can go to this website
https://www.microsoft.com/en-us/software-download/windows10
and press Update now. it will download something for you and you can use it to update to the latest version.
if it doesn't work for any reason, use the media creation tool to make an ISO file of latest Windows 10, then either perform an in-place upgrade or a clean install if you want.